Rochelle was living the American dream – she had a great job at a bank and had bought a condo where she expected to live for the rest of her life.
Everything was more expensive than Rochelle had planned, but through careful use of her money, she was able to make ends meet every month. A few years ago, Rochelle noticed that the value of her condo had fallen and her expenses had risen significantly. This shook her financial stability but Rochelle persevered.
After many years of working at the same bank and after having been steadily promoted through the ranks to positions of head teller and teller trainer, Rochelle was told that her job as a trainer had been eliminated and that she was going to be laid off. Rochelle’s small bank had been acquired by a much larger bank. The new bank wanted to institute sweeping reforms using techniques and procedures which had been developed by its own employees.
After the initial shock wore off, Rochelle began assessing her situation: without a job her savings were rapidly diminishing. Her bills were mounting up and her condo fees and mortgage were going unpaid. The day came when she was notified that foreclosure proceedings would begin. She was frantically looking for work by replying to hundreds of internet ads but no real jobs materialized and none of her contacts in the banking industry were able to help. The constant worry was affecting her health and her outlook on life.
Rochelle came to Goodwill’s Job Connection in a state of crisis. At this point, she had lost her self-confidence and panic had become part of her daily routine. Rochelle’s Career Development Facilitator (CDF) encouraged her to continue looking for work in the financial field but told her to be prepared to take her skills elsewhere if necessary. Her CDF suggested considering becoming a cashier at Goodwill. Rochelle filled out an application and was pleased to be called for an interview. Her CDF coached her in preparation for the interview. When Rochelle called the CDF to say that she had been offered the job, her gratitude was sincere. Rochelle has recently completed 90 days at her job and is planning her next career moves within Goodwill. Rochelle’s manager was so impressed with her cash handling skills that she promoted Rochelle to lead cashier very quickly. Rochelle stated that she is still negotiating with the bank which holds her mortgage and hopes that her steady income will help her keep her condo. If the negotiations don’t work in her favor, she will look for a new apartment to rent.
Rochelle is grateful that she has had the opportunity to pull herself together by working at Goodwill. She came looking for a hand up, not a handout—and that is exactly what she got. It’s what we do...