Ben's wife came into Goodwill’s Job Connection in the hopes of getting her husband a job. The couple had recently moved to Florida and Ben had been attempting to start up a motorcycle repair shop on his own, but had not been successful. The lack of money was straining their relationship. Robin, Goodwill’s Career Development Facilitator, let Ben’s wife know that in order for Ben to enroll in the Job Connection, he would have to come into the office on his own and would have to be committed to working on finding a job.
Later that day, when Ben walked into the Job Connection, Robin could tell he was a very reserved person. At first, he did not want to talk to about jobs and was not ready to admit that his start-up company was not successful. But, together Robin and Ben completed the intake assessment and it was then that Robin realized that Ben was not only shy, but he also had very limited knowledge of how to use the internet or how to use a computer. Robin and Ben worked on a resume, discussed the types of jobs Ben thought he would be most successful doing, and set up a Gmail account since Ben had been using his wife’s account for years. Once they covered the job search basics, Robin scheduled some times for Ben to come in to work on the computer so he would become more comfortable with computer operations. Over time, Ben slowly improved his computer skills—and as those skill improved, Ben also gained more self-confidence. Soon, he was able to research jobs on the internet and to apply for those jobs with no assistance from Robin.
The only jobs Ben had previously held involved working at motorcycle dealerships. He had been very successful at those jobs, but was not able to find a dealership to work at once he had moved to Florida. Any interviews Ben went on were also difficult since he lacked self-confidence and did not do well in one-on-ones with an employer. Robin worked with Ben on interview skills and then sent him on more and more interviews. One day, Robin learned of an opening at an AutoZone store and she quickly sent Ben over to apply. This time, he had a successful interview, and was hired as a counter person. Although it's not the perfect job, Ben knows he is contributing to his family’s income and he is happy at his new position. He knows that if he works hard at this job, he might one day achieve his dream of owning a motorcycle repair shop.
Ben knows the skills he has learned at the Job Connection will help him now and in the future. Ben is glad he got some help when it was time to re-invent himself in a new city. It’s what we do...